Return Policy

At Jyotish Vedm, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, we are here to help with our return policy.

Eligibility for Returns

• Returns are accepted only for products that are:
  • Damaged during transit.
  • Defective or incorrect items received.
  • Not as described on the website.
• Returns must be initiated within 7 days of receiving the product.

Conditions for Returns

• The product must be unused, in its original packaging, and in the same condition as when it was received.
• Any accompanying materials, such as manuals, tags, or accessories, must also be returned.
• Items that are tampered with or damaged due to misuse will not be eligible for returns.

Return Process

1. Initiate a Return:
   • Contact us at infojyotishvedm@gmail.com or call +91 0123456987 with your order details and reason for return.
2. Approval:
   • Once your return request is approved, you will receive instructions on how to ship the product back to us.
3. Return Shipping:
   • Customers are responsible for the shipping costs for returning the product unless the return is due to our error (damaged, defective, or incorrect item).
4. Inspection:
   • Once we receive the product, it will be inspected to ensure it meets the return conditions.

Refund Policy

• Refunds will be processed after the returned item has been inspected and approved.
• Refunds will be issued to the original payment method within 5-7 business days.
• In the case of COD orders, refunds will be processed via bank transfer or store credit.
• Refunds will be credited to your bank account within 2-5 working days after processing.

Non-Returnable Items

Certain items are not eligible for returns, including:

• Personalized or custom-made products.
• Items purchased during clearance sales.

Contact Us

For any return-related queries or assistance, please reach out to us at:

• Email: infojyotishvedm@gmail.com
• Phone: +91 0123456987